CRM Resources-R-us – Part IV: Admin, Management & Deployment 30 November 2008 Wim-Coorevits Dynamics CRM Here are the administration, management and deployment related resources. Microsoft Dynamics CRM 4.0 Implementation Guide (Document – Microsoft)This guide contains comprehensive information about how to plan, install, and maintain Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM 4.0 Internet Facing Deployment Scenarios (Document – Microsoft)This document covers how to set up the Microsoft Dynamics CRM 4.0 Web site to make it available from the Internet. Optimizing and Maintaining Microsoft Dynamics CRM 4.0 (Document – Microsoft)This white paper details techniques, considerations, and best practices for optimizing and maintaining the performance of Microsoft Dynamics CRM 4.0 implementations. Planning and Deployment Guidance for Service Providers (Document, Tool – Microsoft)These guides and tool provide additional information for Service Providers to plan and deploy Microsoft Dynamics CRM 4.0. How to configure the On-premise and Online E-mail Router in different deployment scenarios (Document – Microsoft)This document lists steps to configure Microsoft Dynamics CRM 4.0 e-mail in different deployment scenarios. Microsoft Dynamics CRM 4.0 Performance and Scalability White Papers (Document – Microsoft)Microsoft, together with Unisys Corporation, completed benchmark testing of Microsoft Dynamics CRM 4.0 running on Microsoft® Windows Server® 2008 operating system and Microsoft SQL Server® 2008 database software. Benchmark results demonstrate that Microsoft Dynamics CRM can scale to meet the needs of an enterprise. Microsoft Dynamics CRM 4.0 Suggested Hardware for Deployments of up to 500 Concurrent Users (Document – Microsoft)Describes general hardware sizing information that will support Microsoft Dynamics CRM version 4.0 with up to 500 concurrent users in a single deployment on-premise model. Microsoft Dynamics CRM Online E-mail Router Installation Guide (CRM Online editions) (Document – Microsoft)Microsoft Dynamics CRM Online E-mail Router installation instructions. Using Encrypting File System and BitLocker to Protect Microsoft Dynamics CRM Data on Outlook Clients Running Windows XP or Windows Vista (Document – Microsoft)This white paper describes how to use EFS and BitLocker to protect CRM data on clients running Microsoft Windows Vista and Microsoft Windows XP. Dynamics CRM Integration with Office Communications Server (Sample Application – Microsoft)This sample application makes use of an AJAX/JavaScript client that communicates with the Microsoft Office Communicator Web Access 2007 server to provide a Web-based Live Chat solution that connects with a Microsoft Dynamics® CRM 4.0 server. MOM pack for Microsoft Dynamics CRM (MSI – Microsoft)The Microsoft Dynamic CRM 4.0 Management Pack enables you to administer the Microsoft Dynamics CRM 4.0 Server application in Microsoft Operations Manager (MOM) 2005. Offline and Online Synchronization in Microsoft Dynamics CRM (Document, Microsoft)This "nuts and bolts" white paper details the Offline and Online synchronization processes in Microsoft Dynamics CRM 4.0. As usual, I mentioned the type of resource and the source after every link. The descriptions below the links are taken from the actual resource. They are not my personal opinion or comments. ;) Coming up in the next part (part V): Extensibility & Development In these series:Part I: Introducing Dynamics CRMPart II: Demos, Show Cases and Case StudiesPart III: Using Dynamics CRMPart IV: Admin, Management and Deployment (this part)Part V: Extensibility & DevelopmentPart VI: Tools & Add-onsPart VII: The Bits